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  #1  
Old August 26th, 2003, 05:20 PM
crs24 crs24 is offline
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Join Date: Jul 2003
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What's the final word on versions?



I too have been experiencing the problems noted in the newsgroup
about slow VCD creation, music that ends too soon and wacky
transition problems. To the creators: how about a DEFINITIVE answer
as to what is going on here? Which version should correct the
problem. Using 5.1 made it worse. I REALLY want to like this product
but I am at my wits end.
Thanks!!


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  #2  
Old August 27th, 2003, 02:18 PM
info_xatcom info_xatcom is offline
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Join Date: Feb 2001
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What's the final word on versions?



We don't have a definitive answer. Without having access to your system its not
possible for us to investigate fully.

The problems could be:

Poor quality CDs / burning combination
Bug in DVD player
Bug in xatshow

But its pretty much impossible for us to determine which it is without having
access to equipment that doesn't work. It works on the equipment we have tried.

Chris.


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  #3  
Old August 27th, 2003, 08:59 PM
 
Posts: n/a
What's the final word on versions?




please take me off your email address book. Thank you, kristirec@

info@ wrote:We don't have a definitive answer. Without having access to your system its not
possible for us to investigate fully.

The problems could be:

Poor quality CDs / burning combination
Bug in DVD player
Bug in xatshow

But its pretty much impossible for us to determine which it is without having
access to equipment that doesn't work. It works on the equipment we have tried.

Chris.

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  #4  
Old August 29th, 2003, 05:22 PM
crs24 crs24 is offline
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Join Date: Jul 2003
Posts: 0
What's the final word on versions?



There is nothing wrong with the hardware/disks. All my problems
started when I upgraded to the later version that allowed
transitions for VCD slideshows (which is EXACTLY what I was waiting
for). Now the program does what it does for most of the folks who
post here:
- it hangs during creation.
- states an out of disk space message (which is erroneous).
- takes FOREVER to get that far to the error problems.

I could go back to the earlier version, but then it does not do what
I really want it to do.

There appears to be a beta and a later version. This is confusing.
This is why I ask if there is "definitive answer" to which version
will actually work as it is supposed to.
Would you try again please, with an answer.
Thanks!

> info@ wrote:We don't have a definitive answer. Without having
access to your system its not
> possible for us to investigate fully.
>
> The problems could be:
>
> Poor quality CDs / burning combination
> Bug in DVD player
> Bug in xatshow
>
> But its pretty much impossible for us to determine which it is
without having
> access to equipment that doesn't work. It works on the equipment
we have tried.
>
> Chris.


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  #5  
Old August 29th, 2003, 09:54 PM
info_xatcom info_xatcom is offline
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Join Date: Feb 2001
Posts: 0
What's the final word on versions?



Hello

>- states an out of disk space message (which is erroneous).

This is a bug that has hopefully been fixed in 5.1, are you using 5.1?

http://www.xat.com/xatshow/eng.html

Regards Chris.


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